Intercultural Business Communication

The global neighborhood is a major factor in today’s business world, and so Intercultural business communication skills have become a must for teams at all levels of an organization to comfortably interact with cultures other than their own. At its most basic definition, culture refers to a group, or community, whose members share similar experiences, worldviews, and values. Up until a few generations ago, most Americans worked solely with local counterparts who shared similar backgrounds. Today, thanks to the pace of technology solutions and globalization strategies, it is probable that your typical workday includes interactions with remote team members, clients or vendors working from different parts of the globe.

As the pace of business transactions quickens, the ability to communicate with and manage people from other cultures is not just a necessity; it is a requirement for building effective teams and working across time zones. Confronted by language barriers, different worldviews and experiences, intercultural business communication can pose a great challenge. However, not meeting these context culture team challenges can be costly, setting a project back days, weeks or even months. Communicating Through a Global Lens effectively greatly augments your success when working and negotiating with individuals from diverse backgrounds.

In 1993, Dr. Farid Elashmawi, the late expert on multicultural management practices and Context culture reengineering, noted that “…the new world market will not only be international, but (also) intensely intercultural. The country or company whose citizens have the greatest competency [at relating to other cultures], all else being equal, will gain this competitive advantage.” (Multicultural Management, New Skills for Global Success, 1993). More than two decades later these words continue to resonate, as organizations are forced to align effective business practices in a tough competitive environment.

To dig deeper, by culture, we mean the shared mental programs that conditions individuals’ responses to their environment. It is based on common experiences shared with a particular group of our fellow human beings. Further, it is both learned and enduring- some aspects of culture are built into institutions, while others are passed on through generations. Lastly, culture is a filter that influences behavior; often the mental programming that creates this filter is unconscious, and therefore even more powerful. Even when we interact with others with whom we share core values misunderstanding often occurs. Imagine, then, how many more communication obstacles we face when dealing with others interculturally.

This blog section provides strategies, tips, and solutions to solve problems leading to building effective intercultural business communication or as we refer to it, cross cultural communication, or CCC. With an open mind, anyone can master the intricacies and practices of effective CCC interactions and meet the growing demands of conducting business in our global neighborhood!

Strategies for Cross-Cultural Interactions—Respect Cross Cultural Differences

We continue this week with strategy #4 Respect Cross Cultural Differences, the R of L E A R N. Effective cross-cultural communication can be difficult if you have trouble showing respect for another’s cross cultural differences.  A low score here does not mean that

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Cross Cultural Solutions: Avoid Ambiguity

More Cross Cultural Solutions From Yael Zofi We continue this week with more cross cultural solutions from the LEARN Concept with strategy #3, the A of L E A R N = Avoid Ambiguity. Awareness of culturally derived differences in behavior and communication is step

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Cross Cultural Solutions – Effectively Communicate

LEARN to Effectively Communicate for Cross Cultural Competence Are you looking for cross cultural solutions to effectively communicate in cross cultural interactions? Virtual team managers must LEARN cross cultural competence and practice how to effectively communicate across cultures. This week

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Cross Cultural Solutions– Listen When in a Cross Cultural Interaction

Virtual managers must L E A R N how to communicate across cultures. These cross cultural solutions are to build interpersonal relationships, help maximize cross cultural interactions and foster a collaborative environment. By utilizing the following five cross cultural competence strategies, you

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Cross Cultural Communication

The Second Edition of Yael Zofi’s Book on Cross Cultural Communication The newly updated second edition of Yael Zofi’s cross cultural communication book Communicating Through a Global Lens: How to Broaden Your Perspective in a Cross Cultural World has just been released.

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Video Cliff Note #8: Cross Cultural Business Communication and Cross Cultural Solutions For Virtual Teams

Video Cliff Note #8: Cross Cultural Business Communication and Cross Cultural Solutions For Virtual Teams

How Does Cross Cultural Business Communication Affect your Virtual Team? Every virtual team engages in cross cultural business communication, not just global teams. While communicating with colleagues of diverse backgrounds affords you an opportunity to expand beyond your immediate comfort

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Mastermind on Cross Cultural Communication and Virtual Teams

Brainstorm Meeting on Cross Cultural Communication and Cross Cultural Competence AIM Strategies® recently hosted a special group Mastermind Brainstorming session with experienced colleagues, clients and consultants to share creative ideas about meeting the cross cultural communication challenges of managing virtual

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