Can you trust your team to do what they say they will – and get it done on time?
That is the essence of team trust and accountability. When virtual team members trust each other, they share tasks, ideas, information – and most of all, RESPONSIBILITY. Without trust and accountability, we are less honest, and less willing to collaborate and openly communicate; instead energy is spent on self-protective measures. We may resort to withholding, withdrawal, persuasion, or argumentation.
Clearly, team trust and accountability is one of the most important aspects of working on a team because it leads to team effectiveness. This is true for both on-site and virtual teams. Building trusting workplace relationships is even more applicable in the virtual environment because the true measurement of each team member’s success is the person’s contribution to the group’s efforts.
In fact, it doesn’t matter whether members are all remote or virtual; what matters most is staying on target and being clear on what each team member is truly responsible for achieving.